Cookie Policy

This Cookie Policy explains how InboxSMS uses cookies and similar tracking technologies when you visit our website. Because we integrate Platfone's white-label widget and billing systems, their cookies also apply to your use of our service.

1. What Are Cookies

Cookies are small text files stored on your computer or mobile device by websites you visit. They are widely used to make websites work more efficiently, improve user experience, and provide web traffic analytics to site operators.

2. How We Use Cookies

We use cookies for the following critical purposes:

• Authentication & Session Management: We use Firebase Authentication cookies to keep you logged in to your dashboard as you navigate the app.
• White-Label Widget Integration: The Platfone widget (tn.js) sets local session storage and cookie tokens to store your temporary number selection, SMS feed preferences, and widget state.
• Security & Performance: We use Cloudflare cookies to monitor network health, prevent DDoS attacks, verify bot traffic, and enforce access controls.
• Payment Processing: Our payment gateways (Stripe, Cryptomus, Payssion, PayPal) set necessary cookies to handle transaction tokens safely and prevent credit card or crypto transaction fraud.
• Identity Verification: When completing KYC verification, the Sumsub SDK utilizes cookies to maintain your upload session securely.

3. First-Party and Third-Party Cookies

Cookies can be "first-party" (set directly by InboxSMS) or "third-party" (set by our integration vendors). The primary third-party cookies active on our site include:

• Firebase (Google): Essential for managing login sessions.
• Cloudflare: Essential for site performance and security routing.
• Platfone: Essential for rendering the active numbers widget and syncing balance.
• Sumsub: Active during KYC verification steps to track upload state.
• Stripe / Payssion: Active during payment checkouts for fraud verification.

4. How to Control Cookies

Most browsers allow you to manage cookies through their settings. You can choose to block all cookies, delete existing cookies, or receive notifications before a cookie is stored.

Please note that if you disable or reject essential cookies, some parts of our website (such as the web app dashboard, payment flow, and login systems) may not work correctly.

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